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Read also: The Real Cost of Setting Up an Amazon Alexa Smart Home We even found some quick and easy fixes to the most common Amazon Echo problems. We'll tell you what the different ring light colors mean, why your music randomly stops and other common problems we've noticed. So don't reset your Amazon Echo speaker yet. But we're here to help save time and energy - and headaches - figuring out what's wrong. You might expect Alexa to perform your voice commands without any hiccups, but that's not always the case in the world of smart tech and voice assistants, like Alexa.

For instance, my Echo Show ( $34 at Amazon) will play the latest news instead of lullabies. And sometimes, it will even perform a different action than what you asked.

If you have an Amazon Echo device, you've probably heard this phrase a lot - "I'm having trouble understanding right now." It's Alexa's way of letting you know that it cannot follow your voice commands for some particular reason. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out.